For all of our customers, faculty, students, staff, administrators, trustees, alumni,    parents, job seekers, vendors, and members of the community, the UMB Facilities    Department is commited to:

• Providing quality service, in a positive and helpful manner
• Consulting our customers
• Communicating with timely, accurate and clear information
• Providing readily accessible services with:
• Telephone response within three rings between 7:00 am and 10:00 pm on normal work days
• Access after hours, on weekends, and on holidays via the Facilities Utility Plant Unit at extension 7-5480
• On-line access to request services and check on the status of requested work.